Whenever you need to, you can view the sums insured and the cover included in your policy in your BS Online private area. To do so, enter the private area and select the product you wish to view.

Reporting a payment insurance claim is very simple. You can do it over the phone. Click here to find out everything you need to know to petition a Payment benefit.

No. The law only requires people to have certain types of insurance such as car insurance. It’s true that if you have a mortgage, having payment insurance gives you peace of mind knowing that should the unexpected occur, you can meet your mortgage payments without any problems.

First of all, we’re sorry to know that you want to leave.

How can I cancel my policy?

We have several phone numbers or channels for different products. You can view all of them here.

How long do I have to cancel my insurance?

If it’s an annual renewable policy, remember that you can inform us that you want to cancel the policy up to 1 month prior to the renewal date.

A life insurance policy provides a sum insured to the beneficiary upon the death of the insured. The beneficiary can be a family member, friend or a bank if you have a mortgage. Life insurance can be taken out with a sum insured starting from €50,000, a capital sum that will provide your loved ones with money if you are no longer around. Click here to find out more about our life insurance.

In contrast, a funeral insurance policy offers you a complete and personalised service that covers all expenses related to the funeral and begins immediately from the time the company is informed of the death. If a person has a funeral insurance policy, their family members will have part or all of the insured’s funeral expenses covered and can thus be free of financial concerns and focus on what really matters at such a difficult time. Click here to find out more about our funeral insurance.